CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety

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CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety

The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety.

This unit applies to people working in a broad range of roles including those involved in direct client service, program planning, development and evaluation contexts.


The student has promoted Aboriginal and/or Torres Strait Islander cultural safety in the context of at least 1 workplace.

The student has researched culture and history, the impact of European settlement, loss of land and culture and the importance of law and kinship

The student has evaluated ways to improve communication with Aboriginal and/or Torres Strait Islander peoples who may be clients or colleagues.

The student has identified cultural safety issues in the workplace by

• Identifying the potential impact of cultural factors on service delivery to Aboriginal and/or Torres Strait Islander clients

• Identifying critical issues that influence relationships and communication with Aboriginal and/or Torres Strait Islander people

• Establishing key aspects of cultural safety in consultation with Aboriginal and/or Torres Strait Islander people

• Evaluating the extent to which cultural safety is integrated in own work and workplace

The student has modelled cultural safety in own work by: • Ensuring work practices are grounded in awareness of one’s own cultural bias • Reflecting awareness of own and other cultures in work practices • Using communication techniques and work practices that show respect for the cultural differences of Aboriginal and/or Torres Strait Islander people • Engaging with Aboriginal and/or Torres Strait Islander interpreters and colleagues as cultural brokers, according to situation needs

The student has developed strategies for improved cultural safety by: • Supporting the development of effective partnerships between staff, Aboriginal and/or Torres Strait Islander people and their communities • Identifying and utilise resources to promote partnerships • Devising and document ways to support the delivery of services and programs that are culturally safe and encourage increased participation • Integrating strategies that encourage self-determination and community control in services and programs The student has evaluated cultural safety strategies by: • Agreeing outcomes against which cultural safety strategies can be measured • Involving Aboriginal and/or Torres Strait Islander people in evaluations • Evaluating programs and services against desired outcomes • Revising strategies based on evaluation with appropriate engagement of Aboriginal and/or Torres Strait Islander people.

Knowledge Evidence:

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

  • concept of Aboriginal and/or Torres Strait Islander cultural safety in the community services and health context, and its relationship with:
  • cultural awareness
  • cultural competence
  • legislative context for Aboriginal and/or Torres Strait Islander cultural safety
  • the diversity of Aboriginal and/or Torres Strait Islander cultures
  • historical, social, political and economic issues affecting Aboriginal and/or Torres Strait Islander people and their engagement with community services and health systems, including:
  • impact of European settlement
  • loss of land and culture
  • racism and discrimination
  • past and present power relations
  • own culture, western systems and structures and how these impact on Aboriginal and/or Torres Strait Islander people and their engagement with services
  • factors that contribute to Aboriginal and/or Torres Strait Islander ill health and common diseases experienced by these groups of people:
  • impact of trauma on individuals’ ability for:
  • decision-making
  • communicating
  • understanding
  • retaining information
  • ways to involve Aboriginal and/or Torres Strait Islander people in the planning and delivery of services and programs



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